Tags
What it is
Tags are flexible labels you can add to needs to track themes, campaigns, or internal workflows.
What you can do
- Create, rename, or deactivate tags
- Use tags to filter needs and reports
How to manage
- Go to Admin → Settings → Tags
- Add a tag with a clear, short name
- Deactivate tags you don’t need anymore
Tips:
- Use tags consistently (agree on names with your team)
- Avoid overlapping tags that mean the same thing
Troubleshooting
- Too many tags? Archive the extras and align on a short list
- Hard to filter? Standardize capitalization and spelling