Tags

What it is

Tags are flexible labels you can add to needs to track themes, campaigns, or internal workflows.

What you can do

  • Create, rename, or deactivate tags
  • Use tags to filter needs and reports

How to manage

  1. Go to Admin → Settings → Tags
  2. Add a tag with a clear, short name
  3. Deactivate tags you don’t need anymore

Tips:

  • Use tags consistently (agree on names with your team)
  • Avoid overlapping tags that mean the same thing

Troubleshooting

  • Too many tags? Archive the extras and align on a short list
  • Hard to filter? Standardize capitalization and spelling