Communications

What you can do here

• See a record of emails sent by your organization (subject and timing)
• Understand engagement (completeies, opens, clicks where available)
• Access links to manage preferences/unsubscribe in a compliant way

Why it matters

A clear history helps you answer questions from volunteers and improve future messages.

Good practices

• Keep subjects clear and action‑oriented
• Use needs and areas that match audience preferences
• Respect unsubscribe requests immediately

Privacy and respect

• Only send what’s necessary to coordinate help
• Volunteers can manage preferences or unsubscribe from any email

Troubleshooting

• A person didn’t receive an email: Ask them to check spam and add your address to contacts
• Someone wants fewer emails: Share the Manage Preferences link
• Unsubscribe requested: Use the Unsubscribe link (included in every email)