Billing & Usage

What you can see

• Your current plan and renewal date
• How much of your plan you’re using (needs posted in your billing period, volunteers, staff)
• Quick links to update payment details or change plans

Where to find it

Go to Admin → Billing.

Common tasks

• Review usage each month to avoid surprises
• Update your payment method when cards change
• Download past invoices for your records
• Upgrade your plan if you’re hitting limits

Tips

• Keep a backup admin with billing access in case someone is out
• Set a reminder 1 week before renewal to review usage and plan fit
• If you’re growing quickly, consider upgrading before you reach limits

Troubleshooting

• Can’t see billing? Ask an admin to verify your role
• Payment failed: update your card and retry
• Missing invoices: refresh the page, then check your email
• Still stuck? Use Support from the site footer