Volunteer Guide

Your role

Volunteers (helpers) sign up to receive needs in their areas and raise a hand when they can help.

Getting started

1. Use your organization’s signup link
2. Fill in contact and address details
3. Choose the areas you can serve
4. Pick how often you want emails (Immediate, Daily, Weekly)
5. Submit — you’ll see a confirmation page

Emails you’ll receive

• New needs in your selected areas (based on your frequency)
• Critical needs right away
• Confirmations and updates after you claim a need

Each email includes links to manage preferences or unsubscribe.

Claiming a need

• Open a need and review the details
• Click “I can help” and submit the short form
• A case worker will contact you to coordinate

Tip: If plans change, reply to the email or contact the case worker as soon as possible.

Manage your preferences

• Use the “Manage preferences” link in any email
• Update your areas and email frequency
• Save changes — updates apply immediately

Unsubscribe

• Use the “Unsubscribe” link in any email to stop all future messages
• You can re‑subscribe later from the preferences page

Good to know

• Your information is used only to connect you with local needs
• You can change your areas or frequency any time
• If you’re not sure about a request, ask the case worker for details

Need help?

Reply to any email or contact your organization for support.