Integrations

What it does

NeedBridge connects with other tools so your team can automate work and keep data in sync. The most common integration is Zapier, which lets you connect NeedBridge to thousands of apps without writing code.

API keys

You’ll use an API key to authorize outside tools:

• Go to Admin → Settings → API Keys
• Create a new key and copy it (you’ll only see it once)
• You can delete a key at any time to remove access

Best practice: Create one key per integration and name it clearly (e.g., “Zapier – Volunteers”).

Zapier

Zapier helps you automate workflows, like “When a new volunteer joins, add them to a spreadsheet or CRM.”

Setup steps:

1. Go to Admin → Settings → Integrations → Zapier
2. Turn the Zapier integration on
3. Paste your Zapier “Catch Hook” URL
4. Save, then use “Test Webhook” to verify

Common recipes:

• Add new volunteers to a Google Sheet
• Notify your team in Slack when a need is claimed
• Create a Mailchimp contact when a volunteer joins

Volunteer data in other tools

If you connect Zapier or another system, you can pull basic volunteer information (name, email, areas, subscription status) to keep lists up to date or kick off onboarding automations.

Security

• Only admins can create and manage API keys
• You can revoke access instantly by deleting a key
• Keep keys private — store them in your team’s password manager

Troubleshooting

• “Test Webhook” fails: double‑check the Zapier URL and that your Zap is turned on
• Your tool says “unauthorized”: confirm you copied the latest API key and it’s still active
• Still stuck? Contact Support from the site footer