Email System
Features
Documentation
Last updated
9/17/2025
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What it does
NeedBridge keeps your team and volunteers informed with clear, branded emails. Common messages include account approvals, welcome emails, need updates, reminders, and confirmations.
What recipients see
- Professional, branded emails with your logo and colors
- Helpful subject lines and clear next steps
- A link to manage email preferences or unsubscribe
Unsubscribe and preferences
We respect recipients’ choices:
- Unsubscribe instantly from any email using the link at the bottom
- Or visit the email preferences page to fine‑tune what you receive
After unsubscribing, a person will stop receiving future emails from your organization.
Branding your emails
- Go to Admin → Settings → Branding
- Upload your logo and choose your colors
- These automatically apply to future emails
Tip: Preview templates at Email Demos from the main site menu to see how your brand appears.
Tips for great results
- Keep subjects short and specific (e.g., “Your account is approved”)
- Put the most important action near the top
- Use one clear call‑to‑action per message
- Reply‑to works — recipients can respond and reach your team
Troubleshooting
- Not receiving emails? Check spam/junk and mark messages as safe
- Confirm the email address is correct on the user or volunteer profile
- If problems continue, contact Support from the site footer