Stories and Outcomes FAQ

This FAQ covers questions about success stories and outcome tracking in NeedBridge.

What are stories in NeedBridge?

Stories are short success outcomes you can add after a need is completed--for example how a volunteer helped a family or what impact it had. They help your organization show impact and can be used (if you choose) on your site or in communications.

See also: Stories management

How do I submit or add a success story?

After a need is completed, you can add a story from the need's page or from the stories area in admin. Enter a title and description (and any media if your plan supports it). Submit for review if your organization requires approval before stories are published.

See also: Stories management

Where do I see or manage stories?

Go to Admin > Stories (or Content > Stories, depending on your menu). There you can view, approve, edit, or unpublish stories. If you don't see Stories, your role may not include it--ask an admin.

See also: Stories management

Can volunteers submit stories?

It depends on your organization's setup. Some orgs allow volunteers to suggest or submit a story after completing a need; others have only case workers or admins add them. Check your process with your coordinator or admin.

See also: Stories management